Is the Centre licensed? Yes, we have been licensed by the Ministry of Education and we work hard to ensure that the Licensing Criteria conditions are met at all times.
Who can collect your child? Only the people that you have given written permission to collect your child will be permitted to remove them from the Centre.
How do they keep children safe on a trip–number of adults to children and availability and number of car seats? We often take the children on trips or small walks around the local community. We maintain low ratios when we are out and about and always ensure that we have parental permission and that we have conducted a risk analysis. We sometimes use public transport with our older children. We do not generally use private transport as we cannot be assured of the saftey of the car. Our Kaka children will often go for small walks to the local park. We use the centre prams for these trips.
How do they deal with first aid and health problems? All of our staff are trained first aiders. If your child has specific health needs please discuss these with us on enrolment.
If your child is sick, how long do they need to be at home? It depends on the illness. The Ministry of Health has guidance about contagious illnesses that we follow within the centre. To help to contain the spread of vomiting or diarrhea illnesses we ask that children are kept home for a period of 48 hours from their last symptom.
Does the ECE Centre have an illness policy? Yes we do, you will find this in your enrolment packs.
How and when will staff contact you? Staff will contact you if your child has a temperature, if they are too sick to continue within the programme (ie. vomiting) or if they have had an accident that requires further attention. We will contact you on the numbers provided on enrolment or if we are unable to get hold of you we will contact the emergancy contacts you have provided.